Privacy Policy

Laertes, s.r.o. with registered office at Severná 19, 974 01 Banská Bystrica, (hereinafter referred to as the “Company”).

Contact details:

In order to properly provide services to customers, it is required that the customer provide the Company with the necessary information, to the extent of personal data necessary for the fulfillment of rights and obligations arising from the contract concluded between the customer (as the Data Subject) and the Company (as the Operator):

  • first and last name, exact address including country (or address to be stated on the invoice)
  • e-mail address (used for your identification in the system and for communication with you)
  • optional additional addresses (if you wish to deliver the shipment to a different address than the billing address)
  • phone number (for faster contact with you)
  • business name, ID number, VAT ID number if you are purchasing as a company / self-employed person (for issuing invoices and correct accounting).
  • IP address

By registering in the online store and/or sending a specific order, you consent to the processing of your personal data specified in the order for the purpose of completing the order and delivering the goods, for the time necessary to fulfill the contract. Without consent to the processing of personal data, it will not be possible to complete the order.

The purpose of processing the data in question is the processing of personal data of the Operator’s clients who used its services through electronic commerce. Subject personal data are defined by the Operator to the extent necessary to fulfill the purpose of processing. They are kept for the duration of the contractual relationship and for the period defined in special regulations, especially the Accounting Act, the VAT Act, etc. The customer’s data is stored in a protected database and processed for the purpose of filling and delivering the order. These data are also necessary for the accounting and invoicing system.

During the customer’s visit, temporary information is stored on the server, which is necessary for the proper functioning of the store.

The Company does not publish, make available, or provide personal data to any other entities, except for organizations with which cooperation is necessary for the correct processing of the order (especially banks, delivery services, some suppliers, when the nature of the ordered product requires it). However, this data is always provided once for the processing of a specific order.

The Company protects the database of personal data against their damage, destruction, loss and misuse.

The customer has the right to request information about the processing of personal data and a list of personal data that are the subject of processing, the right to correct incorrect, incomplete or out-of-date personal data, the right to dispose of personal data if the purpose of their processing has ended, the right to object based on a free written request against the use of your personal data for marketing purposes. Personal data can be updated at any time via e-mail or after logging in to the store’s website in the section “your data”.

The Company is entitled to process personal data after the end of the original purpose of processing only to the extent necessary for the purposes of statistics, accounting and research, and to provide third parties or the public with aggregate statistical information on customers, traffic, turnover and other data, but in anonymized form so that on based on them, it will not be possible to identify customers in any way.

The period of collection and processing of personal data coincides with the duration of the Service Agreement. For the purpose of invoicing payments, recording and collecting and processing claims for the service provided, for the purpose of processing the participant’s submissions, for the exercise of rights or for the fulfillment of other obligations imposed by generally binding legal regulations, the Company is authorized to keep records of personal data even after the termination of the contract for the provision of services.

The company is obliged to report a breach of personal data protection to the Supervisory Authority within 72 hours at the latest.

Processing of personal data of persons under the age of 16 – consent to the processing of personal data of persons under the age of 16 is possible only if the legal representative or legal guardian of the minor has expressed consent or approved it.

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